Shipping policy
Shipping Policy
Processing Time All orders are processed within [2-3] business days (excluding weekends and holidays) after payment is confirmed. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
- Standard Shipping (United States): 7-10 business days — $5.99
- Expedited Shipping: 5-7 business days — $26.66
- International Shipping: 7-12 business days — Calculated at checkout
Delivery times are estimates and are not guaranteed. Delays may occur due to customs processing or carrier issues.
Order Tracking Once your order ships, you will receive an email with a tracking number. You can track your package through the carrier's website.
Shipping Destinations We currently ship to the United States and [list any international countries/regions]. If your country is not listed at checkout, please contact us at [email] and we will do our best to accommodate.
Customs, Duties, and Taxes For international orders, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country. We are not responsible for delays caused by customs.
Incorrect Shipping Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you need to update your address, contact us immediately at [email].
Lost or Damaged Packages If your package is lost, delayed, or arrives damaged, please contact us at [email] within [7] days of the expected delivery date. We will work with the carrier to resolve the issue.
Returns Due to Shipping Issues If an order is returned to us due to an incorrect address or failure to claim the package, the customer is responsible for additional shipping charges to resend the order.